PRIVACY POLICY

Last Updated: October 2023

1. INTRODUCTION

Welcome to Envolve Pharmaceuticals Limited (“we,” “us,” or “our”). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://envolvepharm.com.ng and use our pharmaceutical distribution and supply services.

2. DATA WE COLLECT

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, or when you contact us. The personal information we collect includes:

  • Identity Data: Name, job title, and company name.
  • Contact Data: Email address, phone number, and physical business address.
  • Technical Data: IP address, browser type, and usage patterns (collected via cookies).
  • Professional Data: For partners and healthcare providers, we may collect professional license numbers or facility details.

3. HOW WE USE YOUR INFORMATION

In accordance with the Nigeria Data Protection Act 2023, we process your information for the following lawful purposes:

  • To Provide Services: To manage the distribution and supply of pharmaceutical products to you.
  • Communication: To respond to your inquiries, provide customer support, and send administrative information.
  • Compliance: To fulfill legal and regulatory obligations as a licensed pharmaceutical distributor in Nigeria.
  • Security: To protect our website from fraud and monitor for security threats.
  • Marketing: To send you updates about new products or services (only where you have provided consent).

4. LEGAL BASIS FOR PROCESSING

We rely on the following legal bases under the NDPA:

  • Consent: Where you have given us clear consent to process your data for a specific purpose.
  • Contract: Where processing is necessary for a contract we have with you.
  • Legal Obligation: Where we must comply with Nigerian law (e.g., NAFDAC or PCN regulations).
  • Legitimate Interests: For business improvements and website security.

5. SHARING YOUR INFORMATION

We do not sell your personal data. We may share your information with:

  • Regulatory Authorities: Such as NAFDAC or the Pharmacists Council of Nigeria (PCN) where required by law.
  • Service Providers: Third-party vendors who provide IT, logistics, or delivery services on our behalf.
  • Business Partners: Multinational pharmaceutical companies whose products we distribute, only as necessary for supply chain tracking.

6. DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet is 100% secure.

7. DATA RETENTION

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by Nigerian law (such as for tax or medical regulatory reasons).

8. YOUR LEGAL RIGHTS

Under Nigerian law, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request erasure of your personal data (“right to be forgotten”).
  • Object to processing of your data.
  • Withdraw consent at any time where we are relying on consent to process your data.

9. COOKIES

You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

10. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us.